Bunch of ******* and ****s. Missing orders and no help from support.

I was supposed to receive an order from my Runway via Aramex but my order just disappeared. I got an email confirming delivery, which never happened. The was no communication at all from the delivery guy, even a missed call. I believe the driver stole my order and made a **** confirmation. The support staff is not even helping, maybe they know what they all do in that company. Such a big disappointment from a reputable brand. If I were you, I'd stay away from Aramex South Africa unless you want your order to go MIA.