mM
michsaay M

1 reviews | Active since May 2017

12 Mar 2021, 10:39

BROKEN COURIER GOODS DUE TO PACKAGE HANDLING - DOES NOT RESPOND TO EMAILS AND DELETES THE EMAILS WITHOUT READING IT!

APALLING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Don't give feedback and deletes emails without reading it after i sent a complaint about a delivery that was broken due to YOUR STAFF being negligent!

i noted on the parcel that the items were FRAGILE - i bubble wrapped it, put it in a thick courier box AND added courier protective paper.

the parcel arrived and the GLASS BOTTLE FILLED WITH PRODUCT WAS BROKEN due to YOUR NEGLIGENCE!

it was noted upon delivery, i sent photos and a complaint and THIS is how you respond, not taking responsibility, not even offering to refund courier fees.

i will now be reporting you to the CPS - ABSOLUTE SHOCKING!

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Replies (5)
mM
michsaay M's update12 Mar 2021, 10:44
Reviewer Update
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mM
michsaay M's update12 Mar 2021, 10:45
Reviewer Update
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mM
michsaay M's update12 Mar 2021, 10:45
Reviewer Update
i was asked for photos, i sent it and then no feedback, and you delete ALL my emails without reading it!


mM
michsaay M's update12 Mar 2021, 10:46
Reviewer Update
image.png 769.53 KB

mM
michsaay M's update12 Mar 2021, 10:46
Reviewer Update
image.png 769.53 KB