BG
Bertus G
1 reviews | Active since Apr 2025
25 Feb 2025, 08:27
Bad service without exception
My package from Hongkong is dealt with by Aramex, unfortunately. The online tracking on the app is bad, outdated and frustrating. Customs have been paid as requested, however the amount charged and paid differ from the amount acknowledged on the app. Whatsapp is bad with no response for more than 10 minutes. Bad service
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Bertus G's updateReviewer Update
01 Mar 2025, 15:16Unfortunately the bad service from Aramex continue. My package arrived at OR Tambo international airport on 25/2 and have been with customssince then. When I contacted them they said 27-28/2 it will be on its way to me, BUT Aramex just keep on updating tracking, being with customs. I read a customer had his package delayed for 12 days at customs. No one can give any reason for this delayed delivery. This is blatant bad service.
BG
Bertus G's update01 Mar 2025, 15:16
Reviewer Update
Unfortunately the bad service from Aramex continue. My package arrived at OR Tambo international airport on 25/2 and have been with customssince then. When I contacted them they said 27-28/2 it will be on its way to me, BUT Aramex just keep on updating tracking, being with customs. I read a customer had his package delayed for 12 days at customs. No one can give any reason for this delayed delivery. This is blatant bad service.