JS
Johan S
1 reviews | Active since Apr 2015
02 Apr 2015, 20:00
Bad service from Aramex
Unfortunately all the bad reviews of Aramex on Hello Peter are true and justified. I've been waiting for Aramex to deliver a parcel to me for more than two weeks now. The parcel is located on the East Rand and I am on the West Rand!
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Aramex South Africa's replyOfficial
07 Apr 2015, 14:22Hello ExAJ,
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our third party agent conducts itself in a manner that reflects the high regard that we have for our customers, we are currently reviewing our third party agents to ensure that Aramex provides you with the service you deserve.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
Customer service team leader.
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our third party agent conducts itself in a manner that reflects the high regard that we have for our customers, we are currently reviewing our third party agents to ensure that Aramex provides you with the service you deserve.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
Customer service team leader.
Aramex South Africa's reply07 Apr 2015, 14:22
Official
Hello ExAJ,
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our third party agent conducts itself in a manner that reflects the high regard that we have for our customers, we are currently reviewing our third party agents to ensure that Aramex provides you with the service you deserve.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
Customer service team leader.
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our third party agent conducts itself in a manner that reflects the high regard that we have for our customers, we are currently reviewing our third party agents to ensure that Aramex provides you with the service you deserve.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
Customer service team leader.