Bad service, and false adverti*****t.

Aramex is simply the worst courier service ever honestly...how can a product take so long to have it delivered?my product has been our for delivery from the 5th of May and it's 13th of May today.No one is willing to help, phones are never picked up, their consultants do not have answers because they are just as clueless as to what is happening. I'm honestly disappointed. My tracking number is DBP***.