1 reviews | Active since Apr 2017
Bad Service
<p>Aramax is the most insufficient courier services in South Africa. On Friday 21 April 2017 they delivered the wrong parcel to me (was suppose to be delivered at a Dr's practice - medicine for her patients) and my parcel was just missing in action. I tried to phone the Pretoria branch - but the phone just kept on ringing - I eventullay phoned the George branch and the Johannesburg branch who tried to get hold of someone to assist me with my missing parcel. Everytime when you ask who is talking they just put the phone down and even if you try and find out who you were talking to you just get through to a new operator at the call centre. I have sent 6 emails, I have sent facebook messages, nobody were interested to assist me. On Monday I have again tried to phone the Pretoria branch since 08h00 to 08h45 - no answer. I phoned Johannesburg branch again- they tried to put me through but could not get hold of anybody in Pretoria. I have again sent emails, and facebook message and received a phonecall from a certain Kathlegon or somebody. I am awaiting medicine that was supposed to be delivered to me on Friday 21 April 2017 before 12h00. I am sitting with another person's medicine and this is very dangerous. The service is unacceptlable and unreliable. I still did not receive any answers as to the whereabouts of my parcel. </p>
