Bad delivery 📦 over and over nonsense service

I honestly don’t like giving always horrible reviews but aramex is the most ************* delivery service how do u mean a driver lies and says he called me and I didn’t pick up because I have never received any call for two days and all of a sudden when I track the website says I couldn’t be reached how can I not be reached when my phone was with because I was expecting their call the whole day. It’s not the first time, it once happened when I made a delivery years back when I was self employed I made a delivery it got delayed so bad I lost a customer this is ******* company