Avoid Aramex like the Plague

The parcel I am writing about is a domestic delivery, going from Centurion to Sandton on the Overnight service. Collection was booked at 12:44 on Monday the 29th of March, the parcel was only received at 08:26 into the depot on Wednesday the 31st of March. Delivery should have taken place today, the 1st of April, however a very pleasant lady in their call center informed me that the delivery would likely only take place on Saturday the 3rd of April. At first I wasn't sure if this was some sort of April fools joke, but looking at the other reviews it seems this is just how Aramex operates. How is it possible for a company to offer an overnight service and deliver the parcel 6 calendar days (probably more) after booking a collection?

To the poor soul at Aramex who has to read all these negative reviews, please get your managers to invest in some clocks and calendars, and to work on delivering parcels according to the service that is sold to your customers. Businesses that make use of your services are being given a bad name as a result of your company's terrible service. I work in the logistics industry and I am so glad it isn't at Aramex...I would be so ashamed.

TLDR: To anyone reading this, save yourself the hassle and send your parcel with any courier company other than Aramex, the 1.35 Star rating they have on here is far too generous. Transporting a parcel from Centurion to Sandton wouldn't even take 6 days if they used an Ox Wagon.