Aremax has poor service

If this site had a no star option that is what I would of chosen...they don't even deserve the red star that's how poorly bad there service are to clients....I am waiting on my order to be delivered since the 8th December 2023 after me paying customs 2 days before that...how in the hell can this people service be so bad and still I'm business, I would say no one would understand the dissapointment and frustration I felt when I saw shien is using aremax to deliver my parcel...everyone that ordered way after me received there goods with Buffalo...within the time frame of 10 to 15 days....I don't even want to mention how much customs was , seems like they over charging with customs to stay in business, bcoz seriously I order often with shien but never did Buffalo change me over 1k for customs, and yet this is the 2nd time this happens to me with aremax as they did the same thing to me last year same time...there service is beyond poor...and I hate the fact that I have to deal with them to deliver my goods that I paid for, seriously if they can't provide a service they shouldn't take the job...