"ARAMEX WORST SERVICE"I AM HONESTLY DISSAPONTED IN ARAMEX, I USED THEM FO A LONG TIME AND THE SERVICE NEVER CHANGED

Dear South Africa,

I am hear to advise you all of the Poor service that I always receive from Aramex South Africa, I purchased my staff from outside the country, Every month for over a year now, and every time Aramex have to process clearance for items, there are always problems, Aramex never answer their calls especially if your a known complaining customer, they do not respond to emails nometa how many follow ups you do, they just do not care about the frustrations their customers faces because of their poor service, I reported Aramex to their internal Customer Complaint Team, Even today after many months I have never received a response, I reported them to ICASA And they are also helpless, I reported Aramex to our suppliers too. Aramex is having a good time by providing such horrible service in South Africa and they do not see anything with it, My items from china was received by Aramex 1 to 2 Months ago, and no one is bothering to respond to my emails, I sent them all the documents requested for two shipments and they all went quiet, I called more that 90 times and they hang up when the conversation gets to them or they just ignore your calls. What is worse is that, I was told that one of their employee who is assisting on one of my shipment is on leave, so my items should be on hold because they have shortage of stuff, what a funny way of running the business, this is not the first, second or third, this happens every time I need to release my items, And I do not even remember giving them payment issues, Yesterday I called again luckily another lady answered, I explained to her everything and she responded by saying I need to call the person who sent me an email. "What a poor response" At least she could have put me through to that person or sent them an email, I explained to her that I called as many time and she just hang up the call. I have been given enough bull**** by Aramex and it is time they decide if they want to serve us or close their company, I am running a small business and their poor service affect my business, I AM HONESTLY DISSAPONTED IN ARAMEX, I USED THEM FO A LONG TIME AND THE SERVICE NEVER CHANGED