Aramex Worst service company in South Africa

I ordered a parcel on the 4th of December 2020 and numerous calls and wasting my airtime and every day they promise it will be delivered but no luck. This is the worst service in this country by far and the fact that they always have excuses just shows that they don't know how to run a business. I have contacted my lawyer as this is ***** and they are *******. Please never use this company as the owner probably does not even care