Aramex - Worst courier company - Waste of time and money!

Tracking DBP ********** 0405 So on 19 Dec 2018 my parcel was picked up, then on 20 Dec placed in the undeliverable bay...Why, no one can tell me. I called on 27 Dec 2018 to change the address as now the company of delivery has closed...Was supposed to be delivered on 31 Dec, but nothing happened. They didn't even log the change of address or anything.

So I called again on 2 Jan 2019, I was promised this will be delivered before 4 Jan 2019. Called again, and apparently a driver was there to deliver, but failed to call or inform the right persons...Got a call on 5 Jan to follow up and was promised it will be delivered on Monday 7 Jan 2018...Monday came and no parcel. So I had to call again, only to be told the address was changed back to the old address, and that it will be delivered on 8 Jan 2018... It is now 8 Jan 2018, I called again, and my parcel is still not delivered, and now it will be delivered on 9 Jan...

I have spent more that 5 hours in total on the phone with Aramex, everytime I get a different story and new promise. I have also spent more than R250 on airtime...

I have only had terrible service with Aramex, if its not late arrival, it is a parcel that gets lost. They dont care about the customer, or ever goes the extra mile to make sure they deliver on their promise.

I will never ever recommend Aramex, to anyone!!!! Worst service I have ever received.