Aramex, WORST AND SLOWEST deliver company in SOUTH AFRICA

A 1 star is overstating how useless Amarex is. My package arrived at their warehouse Tuesday at 11:37am. Was not processed the same day flto be delivered the next day. Processed only on Wednesday for delivery on Thursday. Thursday was the 1 day of the week I had to work from the office hence me not being able to receive the package. I called them spoke to Navellicia who advised to will reschedule for friday. Friday comes and no package gets delivered. I called today which is Saturday. I was told the issue sits with a 3rd they use. I fail to see how you're relationship with a 3rd party should matter to me as the customer ? I should have a smooth process for delivery and not these slow turnaround times because you're blaming a 3rd party, where's the accountability thats you're delivery and processing is of the slowest of alot of delivery companies in south africa, this is probably the slowest delivery service I've ever dealt with and the most useless and that's no lie. I asked the consultant today called Shanice could I collect and the answer is no. I did use you guys by choice but a complaint to nike about should also suffice.about this. You're service is **** and slow but you don't allow collections on a weekend to allow to customer fix your mistakes on the customers time because aramex doesn't know how to use their time appropriately. Even your communication is ***, no sms or any message to say your package will be delivered today. Makes sense why you wouldn't send a message to confirm deliver like proper delivery companies because you're probably cheap to hire staff to deal effectively with the workload thus resulting in the shuttle service us customers get. Looking at reviews, this is an old issues where doesn't get fixed l. You have more bad reviews than good