Aramex - Worse Ever

Incompetence at its best. From all Courier companies I have dealt with (and there are many) you are indeed the worst. If I was not forced to deal with you, I would not. Send me a confirmation that my parcel will be collected and I quote "On 01 Sep 2023 at 10:00. Please ensure you are available then." Been waiting the entire day. Old School who makes use of the service advised me that they cannot see when the parcel will be collected. So I took it upon myself to call Aramex and they advised me that the parcel will now only be delivered at 5pm. An entire 7 hours later than communicated. The call center agent (Chalen) tried to get hold of the driver without any success. No surprise there at all. Waiting patiently for Chalen to call me back and more patiently for Aramex to appear.