Aramex South Aftrica

Very disappointed by Aramex in Mthatha. I don't know how people around here work? I was suppose to receive my package yesterday. Whenever I tried to call the guy he kept on saying I'm almost there I'll call you shortly, then I'd wait and try again. After so many calls after the initial call he made to me, he **** and said I'm not picking up my phone. When I asked for his name he refused, then I told him I'll report him he told me go ahead.