Aramex South Africa very bad service delaying of parcel 7/8 days later no show of parcel

Bad bad bad service My parcel was sent the 8th February already and when I tried entering the waybill number to track the parcel. It says shipment not found. I have been tracking this parcel since the 9th of Feb. I am a sitting duck at home everyday waiting for them to deliver but they are a no show. I will never ever ever use Aramex again. They said 2 days max but it's exactly one week 7 days later and no message or call nothing. Worse is the parcel has a very expensive item in it. I don't think I will ever use this company again or entrust them with anything as I run a business and it's a very very bad reflection on my name and business. If by all means I must use pep paxi I will rather wait that 3-5 days rather because at least they provide you with accurate information as to where exactly your parcel is.

I mean no apologies,no messages or call. I have the app downloaded. So imagine the dismay typing in your waybill number and it prompts"shipment not found" my heart sank.

This parcel was to come from Cape Town to Port Elizabeth....... If I don't receive anything tomorrow I'm going to take it much further because this is utter *******. I have to please explain to my clients due to their delay. It is soooo unprofessional. NEVER EVER EVER AGAIN GOODBYE ARAMEX