Aramex South Africa - Theft is a norm

I must express my deep disappointment with this company, which, regrettably, appears to lack professionalism and accountability. It seems that their primary focus is on profits rather than providing a reliable service. What is especially troubling is the apparent prevalence of theft and negligence, which has unfortunately become the norm and perpetuates this ************* service.

My package was originally intended for delivery to a store (from Postnet to Postnet). However, when the parcel was marked as "out for delivery," it never reached its intended destination. Instead, the status inexplicably changed to "reattempting" and then to "returned to shipper," indicating that they still had possession of the parcel. When I contacted Aramex, I was told that the delivery vehicle had been "hijacked." Strangely, it appears that this company is consistently targeted in such incidents. A thorough investigation would reveal similar stories from others. This situation amounts to theft, and it is concerning that they seem to lack the necessary accountability.

This company does not deserve the trust of customers or any business partnerships. Their behavior is deeply embarrassing and falls far short of what is expected.