Aramex south africa

I put a order by Shein ,it was within a week in South Africa in September 2024 they kept my Parcell not phoning or sending me anything I phoned phoned listen to storys then my Parcell I paid for was R 1575 then aramax told me oo a problem Shein did not declair the Parcell Aramex waned me to pay R 2005.35 witch I did when phoning again she said o you did not pay as I sent her all proof I did when I said that she told me I won't get my Parcell as I did pay I have all proof and her emails from Aramex we as a community must report them widely to anywhere carte blanche as well as they did not just do this to me they keep getting away with this they do not care they are rude always has a story and every one at aramex has a different story about your parcel with all lies please stay away from them .. and keep all your proof always