Aramex South Africa

Absolutely shocking service from Aramex. I placed parcel for delivery on 10 June 2021 from jhb to dbn. Parcel was supposed to be delivered on 11 June 2021. On 14 June I called to follow up because when I tried to track the parcel I saw that the status was "ready for customer collection" but I paid for delivery. The lady that I spoke to at their office advised that they tried to deliver but there was no answer from the cell number but they had the incorrect cell number even though the number on the way bill is clearly and boldly written out correctly. I find it surprising that if the parcel was undeliverable, that nobody contacted me. She was also very flippant and uninterested in doing anything to assist to get the parcel delivered urgently. She just said that they would try again the next day. I will definitely not use this service again.i would not recommend them .