YA
Yaseen A
1 reviews | Active since Jul 2012
06 Feb 2015, 17:51
Aramex shop and ship disappointing service
So a couple weeks ago I opened up a shop and ship/global shopper account with Aramex.<br> <br> I decided to test their service with something cheap from China.<br> Placed an order, got into the Hong Kong account quickly and was delivered in an impressive 3 days. \Its always that quick overseas"my sister says.<br> So I tell my brother to send something he'd been planning on sending"
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Aramex South Africa's replyOfficial
18 Feb 2015, 08:42Hello CapeZN,
Please accept our sincere apologies for the inconvenience you may have experienced in regards to the delivery of waybill ***.
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we have notified the departments concerned and the necessary corrective action will be taken to prevent this from reoccurring.
We hope that your will continue to provide Aramex with opportunities to serve you.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
Customer service team leader.
Please accept our sincere apologies for the inconvenience you may have experienced in regards to the delivery of waybill ***.
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we have notified the departments concerned and the necessary corrective action will be taken to prevent this from reoccurring.
We hope that your will continue to provide Aramex with opportunities to serve you.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
Customer service team leader.
Aramex South Africa's reply18 Feb 2015, 08:42
Official
Hello CapeZN,
Please accept our sincere apologies for the inconvenience you may have experienced in regards to the delivery of waybill ***.
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we have notified the departments concerned and the necessary corrective action will be taken to prevent this from reoccurring.
We hope that your will continue to provide Aramex with opportunities to serve you.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
Customer service team leader.
Please accept our sincere apologies for the inconvenience you may have experienced in regards to the delivery of waybill ***.
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we have notified the departments concerned and the necessary corrective action will be taken to prevent this from reoccurring.
We hope that your will continue to provide Aramex with opportunities to serve you.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
Customer service team leader.