Aramex SA Pathetic

Live chat is totally useless, they say hi and how can they help and that's it. Then when you ask for feedback they switch consultants from Manashani to Kim and ignore your request. There is absolutely no customer service. Even the call centre couldn't help to track my parcel. Why Zara uses them for delivery is beyond me, there are so many other places that delivers customer service. Would've recommend Aramex live chat or call centre to anyone. You just waist your airtime and time in general