Aramex SA needs to improve their services.

My package was set out for delivery from Pretoria (I am Centurion based) since 07:38am today. I waited the whole day for it, and kept checking my phone throughout the day to avoid any missed calls. Only to see my delivery status set to “cosignee not picking up phone calls” when I tracked again around 18:15. There are no missed calls from them nor from the security at my complex (they usually call if you have someone coming to you with no access code, they just need the house number from the driver). There aren’t any customer support services number to call or WhatsApp. I am not pleased by them as a first time user of their services.