MM
Mahlodi M

1 reviews | Active since Nov 2020

28 Jun 2022, 10:51

Aramex SA customer service is utter horse$*!t 😡😡

I really don’t know how Aramex is still in business!! They sent an “out for delivery” message on Friday. Later that evening i get another message saying driver ran out of time and delivery will be rescheduled for the next business day. At the same time I receive an email stating that delivery was attempted and i was not available!!!? HOW??? When you just sent a message saying your driver ran out of time!? Fast forward to Monday, same message “your parcel is out for delivery” later that evening, driver ran out of time.. email, “sorry we’ve missed you”. If you ran out of time the previous day, do you then not start with parcels you failed to deliver!?? This morning again, i got a message for delivery today. I can’t even say that i will be receiving my parcel. The call centre staff is USELESS to say the least. Why are you telling me what I clearly see on the tracking app??? Yes my delivery is scheduled but the reason for my call is that no one seems to want to deliver my parcel. A parcel from Sandton to Centurion really!!!?????? Sies maan!

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