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boshoffrudy B

1 reviews | Active since Nov 2016

17 Dec 2024, 10:01

ARAMEX SA ARE *******

ARAMEX SOUTH AFRICA, you are nothing short of an utter disgrace masquerading as a courier company. I have waited over a week for my package, which now appears to be ****** under your watch, and despite repeated attempts to get answers, you’ve offered nothing but complete radio silence. This is not just incompetence—it’s borderline theft. You are the absolute bottom of the barrel when it comes to service delivery, and I wouldn’t trust you to deliver so much as a paperclip across the room. How a company this PATHETIC still operates baffles me.

Here’s a thought: instead of advertising yourself as a courier service, why not just shut down and save customers the agony of dealing with your gross inefficiency, incompetence, and sheer inability to fulfill the one job you’re meant to do—deliver a package. You’ve wasted my time, my money, and my trust, and I sincerely hope your entire operation BURNS to the ground for this appalling, unacceptable service. Fix this NOW before I escalate this to every consumer rights body and watchdog in the country.

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boshoffrudy B's update17 Dec 2024, 11:06
Reviewer Update
THIS IS GOING TO THE CONSUMER COMMISSION OF SOUTH AFRICA I ENCOURAGE EVERYONE TO SEND THEIR OWN COMPLAINTS TO *** : Complaint Against Aramex South Africa for Non-Delivery and Potential Theft of My Package
Dear Sir/Madam,
I am writing to lodge a formal complaint against Aramex South Africa for a series of issues surrounding the non-delivery and possible theft of my package, as well as their failure to respond to my queries or provide any satisfactory resolution.
I placed an order with Conjure and entrusted Aramex South Africa for the delivery. According to their system, my order was confirmed as delivered, yet I never received it. I was given no communication from the delivery driver, nor any attempt to contact me. I believe my package may have been ****** by the driver, who falsely confirmed delivery.
After numerous attempts to resolve the matter directly with Aramex, I have been met with complete silence and an utter lack of support. This is not an isolated incident; I have seen multiple reviews from other customers with similar complaints about Aramex’s negligent service, including missing packages and unhelpful support.
The conduct of Aramex South Africa appears to be a breach of consumer rights, and I am requesting that the National Consumer Commission investigate this matter, ensure that my case is addressed, and take appropriate action against Aramex for their failure to provide basic delivery services.
Attached are the relevant documents and evidence to support my claim.
I would appreciate your assistance in this matter and look forward to your response.
Sincerely,