Aramex Pathetic turnaround times!*********** staff!Poor customer service

<p>Hope this venting platform will be responded to by shareholders and senior management from Aramex.I would like to express my dissapointment with regards to your "shipping" timeframe with Aramex courier.Why should I be paying so much for shipment that only happens after so many weeks yet it stated within a week.I was called by Aramex to be told they still don't know when exactly I will receive my order it could be another week later.Well I want to be refunded delivery costs as I can not be waiting this long for thiings to arrive after winter.Its appalling how you enjoy customers making follow up calls and tracking their orders while you guys do absolutely nothing to ensure your clients are happy and receive their goods within certain expected timeline.As for the Invoicing department they need to get with the program and speed up,pull up their asses and email,call clients and do their job.In fact the whole staff and Aramex is pathetic and *********** they need to go back to drawing board of how they should improve on their service. Are you guys planning on delivering when the next season comes???????so annoyed your company should shut down really now.</p>