Aramex - Pathetic Courier Service

A flyer bag was supposed to be delivered on the 16/05/2023 but unfortunately not. The tracking status read as "attempted delivery - customer not available". I then had to contact Aramex, and what a mission that was! Apparently, there was insufficient address information. Firstly what pathetic service from Aramex. The address was written on a piece of paper with a contact number, so if the customer was not available why could the courier not call. I then had to give them a more detailed address and when asked when would delivery be, they said "tomorrow" (2023/05/18). So if I had not called and queried, the courier would have went out tomorrow and encountered the same problem. Aramex does not have any customer service or ethics. I could not wait till tomorrow so I had to drive all the way to Linbro Office Park to collect my flyer. My advice to companies: Do not use Aramex if you want to still keep your clientele and your reputation.