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djstax D

1 reviews | Active since Mar 2017

15 Mar 2017, 09:45

ARAMEX NON DELIVERY OF MY PARCEL

<p>Hello Peter</p> <p> </p> <p>Aramex was supposed to deliver my overnight parcel on Friday, 10 March but as of today I haven't received it. The parcel is supposed to be delivered in Mthatha. I contacted the East London office and spoke to Angelique more than 10 times and she kept on lying about the delivery of my parcel. Today, Wednesday March 15 I tried calling the office and no one is picking up the cells in the office. I've called more than 15 times already and even contacted their customer services through an email but nothing is happening. What should I do to get my parcel delivered?</p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply16 Mar 2017, 12:04
Official

Dear DJ Stax

We apologize for the delay in the delivery of your shipment.

The area this parcel was destined for delivery is an outlying area and delivery in such areas takes 48 to 72 hours within working days unless otherwise stated.

We have received confirmation that the shipment was delivered yesterday.

Kind Regards

Customer Care Johannesburg - Aramex SA