Aramex no where to be contacted ???

I cant understand how no one is able to contact Aramex in Pretoria? I rescheduled a delivery for the 14’th of December? Your whatsapp line that is an automated system sent an sms to confirm that is has been scheduled and changed! Then thursday my parcel is still at your hub for sorting or somwthing? Now I have sent emails to 2 different emails? As that is all that is available on your webpage or on the internet in anyways? And it’s stated in updates that I was phoned and delivery attempted! Some one was home, and ensured that some one willllll be home on the 14th? Now I cant get hold of Aramex which is like totally rearranging my anger buttons! If you want to provide a service, make sure that the clients can also call you or emails are attended to!