1 reviews | Active since Aug 2016
Aramex- NO SERVICE PERIOD!
<p>No response from Aramex. I have now called and emailed four different people asking for a simple explanation on why my package has been stuck at a certain point till this day, to no avail. This is really not good service! All I want is an explanation that is truthfull without being taken from pillar to post and speding so much time and money to follow-up on my parcels when Aramex could have done a simple thing of picking up a phone and informing me of the delay or better yet drop me an email. I find it extremely frustrating that one has to complain on social media to get a response.</p>
Dear nmotolo,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, we are following up on this delivery with our service partner for this area. We have established an approximate delivery time today and will be watching this closely and keep you up to date throughout.
We will take the necessary corrective measures with our service partner to have this resolved and avoid it in the future.
If you need any further assistance please don't hesitate to contact us.
Kind Regards,
Aramex SA
Dear nmotolo,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, we are following up on this delivery with our service partner for this area. We have established an approximate delivery time today and will be watching this closely and keep you up to date throughout.
We will take the necessary corrective measures with our service partner to have this resolved and avoid it in the future.
If you need any further assistance please don't hesitate to contact us.
Kind Regards,
Aramex SA