Aramex Nightmare Service

I ordered from SHEIN and have been tracking my parcel which was suppose to arrive from the 23 Sep. the parcel was last scanned on the parcel was last scanned on the 16 Sep. I have made several calls through their “customer support” with no luck. I was told the parcel is waiting to invoice, but nothing still. They have the worst so called “customer support” ever. The frustration is will they ever invoice when even after 3 calls nothing was done.

What’s frustrating me is I never had this bad service before with the company. You call there will be no help or you will hold and no answer. This is very disappointing from such a big company.