Aramex Lost my legal...

Aramex Lost my legal documents on the 29th November 2021, since then I was communicating with Preshanta Pillay who suddenly vanished early 2022 after she asked me how I would like to be compensated Even to this day I've been spending money on flights for court appearances, I had to pay a fine and the issue I was handling when I trusted them with my documents is still not handled due to their incompetence I need help