Aramex last my parcel.

Hi.

I have sent a parcel to a customer on 31 Dec 2018, tracking number ********** 5023. The parcel was collected by aramex and since that day no one at Aramex knows where it is. They keep saying they are investigating. I have lost money R3600 and credibility as a business.

I need to be refunded since it's been almost a month since my parcel went missing.

Unhappy business man

Kagiso