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1 reviews | Active since Sept 2015

24 Oct 2025, 21:19

ARAMEX JOHANNESBURG DISGRACEFUL SERVICE

Booked an overnight delivery from Durban to Johannesburg, parcel was picked up in Durban on the 23/10/25, on the 24th of October around midday I called to check on delivery and was advised that they had contacted the recipient and there was no answer. This was a blatant lie as no contact was made whatsoever. I had made numerous contact with Aramex via telephone calls, spoke to several people namely Simone who escalated the matter, Mary Anne, Zama, sent emails, liased with them via whats app, expressed the urgency of having the parcel delivered today, however all they could tell me is that they could not get hold of the driver. Was starting to wonder if the driver disppaered of planet earth that it was gone hours and they could not get hold of him. At 16h00 I was contacted and advised that delivery will take place after hours which was between 18h00 and 20h00. Even this did not happen. I am still reeling from shock at the lies they tell/ the dont care attitude they possess >>> Aramex Johannesburg service is so pathetic they should actually close down...... Look at the number of complaints registered on this platform alone .... leave alone facebook and other platforms..... one wonders if they have a conscious at all.... disgraceful service !!!!! PLEASE CLOSE DOWN ARAMEX JOHANNESBURG GO LOOK FOR YOUR DRIVERS!!!!

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