Aramex is the worst

My parcel was shipped from Jhb on the 8th of scanned in Stellenbosch on the 9th of December, it was sent out for delivery on the 17th of December. After calling, emailing and sending messages to their online support I decided to send.d someone to go and pickup the parcel, that was the 18th of December, they told him it was with the driver and will be delivered same day. No delivery happened so I decided to go to the warehouse myself and they told me I should go ho.e and wait as I'm not the only customer that their drivers have a lot of parcels to deliver. I was told that since they can't find d my parcel in the warehouse and the driver who took also doesn't know where it is and that it is not insured there's nothing they can do. I've lost a lot of customers due to non delivery of the products they had ordered and no one seems to give a care about that all they want.t is for me to understand that they're dealing with a lot of customers. I'm so heartbroken about this as I had used my last money to order so I can sell and make more money to support my kids as I'm a single mom who is self employed. I will never use their services again. I spoke to Jade who is now more responding to my emails anymore. At the warehouse I spoke to John, he's the one who told me the best he can do is to update me when he gets an update from the driver who took out my parcel, he refused to call the driver dpe me to speak to him.