1 reviews | Active since Nov 2021
Aramex is the pits.
Aramex is generally slow when it comes to just about everything . I have to chase around in order to get my customs invoice sent to me. This makes it unrealistic to even hope for swift delivery. Its approximately a 15-20 minutes wait in order to get taken through to a consultant for assistance. I once noticed that my phone number had been incorrect on SHEIN and took proactive steps to call in and give Aramex my correct number. I gave my number on 5 different occasions and was always reassured that the system was updated with the correct phone number. But alas, the deliveries kept turning back. Its as if there was no communication from me at all. The emails go unanswered/ get ignored. I intend to get in contact with SHEIN to advocate for being able to select the carrier by making them aware of these issues experienced exclusively when the carrier is Aramex and I look forward to not opting for Aramex in the future once I get the opportunity to decide.
