Aramex is such a disappointment

I ordered a few items from Amazon on the 4th of August, by the time of the 11th of Aug it was stuck in Johannesburg because of a "customs clearance delay". After calling and emailing Aramex I was told exactly that and I was going to be informed when the package is cleared (which I was never informed of). I received my package yesterday. I am extremely disappointed in the service I got. Are you telling me that 3 wrist bands, a phone cover, two watches and two phone cables can cause a delay of 24 days? And why was my package cleared a day after I sent an email asking to know the EXACT reason my package is being held up? I found this to be a tad shady. I will be emailing them again to ask again.

Aramex will never see my support again or any recommendations from me. I will be informing Amazon's head office of the service I received and will be requesting not to use Aramex in the future. It gives Amazon's customers a bad experience and I've never had issues with Amazon.