Aramex is pathetic

Absolutely shocking service from Aramex South Africa. My parcel has been stuck at customs for over 4 weeks and I’ve been trying to deal with Sharon for the past 2 weeks just to get an invoice so I can pay the customs fine. No emails get answered, and when you finally manage to call, all you get are excuses and lies. The staff are beyond lazy and clearly don’t care about their customers. Aramex is by far the worst courier company I’ve ever dealt with — if you value your time and sanity, rather use DHL or FedEx. At least they know how to handle shipments professionally. I’ll never use Aramex again.