Aramex horrifying customer service

The purchase was made on the 29 December 2019.

Sakhile Simelane requested that I must forward them my statement , which I did countless of times and inlcluded his line Manager Lindsay Germishuizen on emails. All the response I receive from emails is they cannot open my attachment , even when I send them a photo of my statement. To date I still haven't received my delivery, its been +/- 5 months of writing emails, forwarding the same documents to Sakhile and Lindsay from Aramex South Africa.

Horrifying Customer Service