Aramex hiding that their johannesburg branch is close

Aramex we understand that we are in a pandamic, but by closing your Johannesburg branch an not informing custormer that deliveries will be stalled and paused is completely unprofessional. every single buiesss that has closed down due to covid reasons has informed the public of their current situation. You are sitting with our urgent parcles and keeping quite about being closed an not sending /delivering our parcles. Had I not called in today I would have had no idea what was going on. Your call center agent as well had no awsers for you not informing us that you are closed. Very unprofesional. Communicate with your customers please. Do not be sly. Or guys better yet go to the courior guy.