Aramex has no service at all

I dropped off a parcel on the 24th of December 2015 at greenstone mall (pnp) I misplaced my waybill number before I could write it down but I was hopping it would get delivered in time . On Tuesday I got a call from one of the consultants telling me there was no one at the house(where the parcel was supposed to have been delivered) I called the lady and the told me there was someone at home and there's no sign of aramex outside, I never got a call from them again, no follow up.... Nothing. I called the call center on 04th of Jan telling them that I've lost a tracking number and if they would be able to check on their system parcels that went out from the 24th of dec at greenstone mall but that lady couldn't help me. I am still waiting for that to be delivered or at least return it to me.<br> <br> The parcel was supposed to have been delivered to Veronica mulaudzi<br> 44 Crescent Drive, West Deep Level,Carletonville, 2499<br> On the 28th of December 2015<br> <br> The senders address is <br> 26 tsotetsi street Soweto<br> <br> Was dropped off on the 24th at greenstone mall, aramex is ruining my businesses reputation... I can't afford to have unhappy clients... This is probably my 4th complaint about your lack of service