1 reviews | Active since Dec 2016
Aramex Global Shopper
<p>Packages has been stuck at customs for 7 days with no notification from Aramex Global Shopper. I have uploaded the invoice as requested numerous times on their useless website but still keep receiving notifications that the package's shipping has been placed on hold/being held at customs for clearance. I have tried calling, logging queries online only to receive generic responses without anything being resolved. Can someone please tell me what is going on? </p> <p> </p> <p>The one package was ordered on 27 November and the other on 7 December.</p> <p> </p>
Dear Mr. Smit
Thank you for bringing the matter to our attention.
In order to investigate we require a reference or waybill number please.
A Global Shopper representative will be in contact with you shortly to obtain the information from you, and assist with resolving your query.
Kind regards,
Customer Care Johannesburg - Aramex South Africa
Dear Mr. Smit
Thank you for bringing the matter to our attention.
In order to investigate we require a reference or waybill number please.
A Global Shopper representative will be in contact with you shortly to obtain the information from you, and assist with resolving your query.
Kind regards,
Customer Care Johannesburg - Aramex South Africa
Dear Mr. Smit
We have attempted to call you however you are not available.
An email has been sent to the email address you have listed. We await your response.
Kind regards
Customer Care Johannesburg - Aramex South Africa
Dear Mr. Smit
We have attempted to call you however you are not available.
An email has been sent to the email address you have listed. We await your response.
Kind regards
Customer Care Johannesburg - Aramex South Africa