yA
yunus A
1 reviews | Active since Apr 2015
20 Apr 2015, 10:01
aramex gives pathetic service
i have been waiting for over 3 weeks to receive a parcel that was suppose to be delivered the next day. the company claims to have been out to me 8 times, and didn't even bother to call once that they on their way and that they have been to me. WHAT A whole lot of ******* !!!! <br> they promised me Friday the 17 april to deliver at 3pm. still havnt come. andria claiming that they called me twice and didn't get an answer. no message , no missed calls on the 17 april the whole day !!!!<br> left a message for the supervisor to call at 8.45am today. waiting ...<br>
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Aramex South Africa's replyOfficial
22 Apr 2015, 16:36Hello yunusabdool,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience this has caused. As per our discussions with you we are taking sever action to ensure this is resolved and that you receive the shipment intact.
We take great pride in delivering a world class service to you and will strive to live up to your expectations.
If you need any further feedback please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel:***
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience this has caused. As per our discussions with you we are taking sever action to ensure this is resolved and that you receive the shipment intact.
We take great pride in delivering a world class service to you and will strive to live up to your expectations.
If you need any further feedback please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel:***
Aramex South Africa's reply22 Apr 2015, 16:36
Official
Hello yunusabdool,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience this has caused. As per our discussions with you we are taking sever action to ensure this is resolved and that you receive the shipment intact.
We take great pride in delivering a world class service to you and will strive to live up to your expectations.
If you need any further feedback please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel:***
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience this has caused. As per our discussions with you we are taking sever action to ensure this is resolved and that you receive the shipment intact.
We take great pride in delivering a world class service to you and will strive to live up to your expectations.
If you need any further feedback please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel:***