Aramex courier service is a ****

This is the worst courier service ever,I've recently stopped using it because they are constantly losing my parcels and they show no remorse, they dont even respond to my email including the fleet manager (Lawrence Mkhabela) and their inconsiderate admin (Amelia)

I sent a parcel at the beginning of june to north west ,the parcel was worth R3800. 1stly their package states that delivery takes 1 to 3 working days but my customer waiting for 2months before she could receive it. We called aramex everyday trying to trace this parcel and sent emails and comments on their social media they would just delete and not respond to our queries. Then on the 3rd of august a driver went to deliver the package, but my customer said when she held the plastic she could feel that there's nothing inside the parcel, then she opened it infront of the driver and called me to tell me that they've brought her an empty package ,she wanted to take pictures and videos but the driver refused, I told her not to take that package ..

And I've been with the courier guy for 2months now and I dont ever regret leaving this aramex company, I wish them nothing but the worst in future.