Aramex call centre

Contacting the call centre is an absolute nightmare!!!! The agents are rude and unprofessional, I don't even know how it is possible to hire individuals who have no sense of customer service. I didn't even manage to get her name because she spoke very unclearly, asking her questions seemed like an irritation to her. Get people who actually care to work and deal with PAYING CUSTOMERS not rude and abrupt individuals!!!