Aramex bumped me 8 months ago and still no service

On the 10 December 2018 my friends vehicle was bumped by a Aramex vehicle ( images available ) reg CA 367 638 due to the collision his vehicle bumped into a trailer infront of him the driver on duty was me LC Maripane itbhas been 8 months and still no assistance for the damage caused. The vehicle has rather parked off in the garage. With no repercussions for the acts of ARAMEX and its employee. The accident occurred on the N1 in between William nicol and malibongwe drive. ARAMEX IS response was that their vehicle had no damage and would not be liable. There is only 3rd party on the vehicle hence it has sat for soo long the victim literally gave up because of no assistance. This is not a great example of ‘meeting customers’ evolving needs and serving our communities. “ As per their website.