ARAMEX ARE *******!!!

Last week I was involved in an extremely costly ****... I was using Aramex to deliver the parcel however, I became aware of the **** and immediately got hold of Aramex to inform them of what has happened and asked them to cancel the delivery. Two staff members contacted me that morning and informed me that the delivery had been stopped and one of them arranged to have the parcel returned to sender (ME). I was so relieved because I had lost out of R4500 BUT at least my device would be returned to me. Later that same day, about 2.5 hours later I was again called by Aramex and told that the device had unfortunately been delivered by the driver and essentially "too bad, so sad" I was on many different calls that day (Wednesday) and was told the driver would be back to collect the incorrectly delivered parcel and that I would receive feedback. It has been just short of a week. ARAMEX either needs to replace the device they pretty much stole and gave to a *******, or pay me the money that the ******* "**********ly" ****med me out of.