ARAMEX ARE A BUNCH OF DISHONEST ***S

DO NOT utilise Aramex South Africa’s service. They are dishonest in every possible way. Firstly, they ignore emails. They do not respond to inquiries. You are forced to take your inquiries to the Global Directors for a mere response. You then provide your item commodity for shipment. They state they would arrange your shipment free of charge, due to the inconvenience caused. After 2 weeks, they state that your commodity cannot be shipped even after promises were made. Their HK branch clearly stated that the shipment can be transported without hassle. SA are merely dishonest. This is only due to the fact they SA don’t want to provide the service free of charge. Why offer it pro bono then? No thought process went into that at all! They continue with this trainwreck for 3 weeks before they finally state “Please utilise another service provider as we cannot ship your items”. This is their method of assisting a client. After all the back and forth issues, one could have arranged another courier service within that 3 week loss of time. These are the individuals at Aramex who are complete imbeciles and are completely dishonest: Andy Van der Velde – CEO. Does not organise anything and lies through his teeth) He regards BRAND NEW ITEMS as personal effects. Really? I am not too sure why he was appointed CEO to be frank. Sharda Roopchand – Freight Pricing Team Leader. She cannot tell the truth. She follows everyone else in the cover up. Hendra Van Der Merwe - Express Team Leader. Does not organise anything and fails to respond to emails when she feels backed into a corner. Tsholofelo Mosala – Social Media Specialist – He attempts to email a remedy regarding this situation, when he possesses no credentials whatsoever too. Social Media has nothing to do with the shipment, yet he instills himself into the situation. He does not know all of the facts yet he just talks. Please gain knowledge before having a go at anyone. Riaan Nel – Contact Centre Executive. – He makes numerous promises that he cannot keep and attempts to evade the situation when confronted. He then lies to cover up the mistakes. Shreeann Haripasath – Freight Estimator – She lies and states that the commodity cannot be shipped after promises were made that It could. She also states that Brand New items are personal effects. Again, Really?

All the Aramex staff are completely dishonest and waste your valuable time and never once is an apology ever mentioned, nor are you provided an alternative remedy to make you feel at ease. They are all sheep and merely follow what everyone else is doing rather than to say: “Hey, let's make this man’s life easier”. What makes matters worse, is that they do not care at all. All they care for it the bottom line. If you want a reliable and honest courier service, STAY FAR AWAY FROM ARAMEX. They are a bunch of ***s. There are far more issues to disclose, however I do not think that Aramex deserve anymore of my time on this issue. Merely wanted to warn the public. Spend your hard earned funds elsewhere.