Aramex

Word of advice from my experience. I sent a parcel midday on Thursday at pick n pay in CPT to be couriered to King William's Town. I was informed it will be delivered the following day. Since then, I've been waiting. Four days after not receiving the parcel, I enquired through aramex call centre agent, then she informed that it will only arrive on Thursday the 27th. What angered me most is that I was informed that it's an overnight delivery/service and not a week service,again the call centre agent informed that it will be no assistance to complain as pick n pay staff is not trainedand educated to explain certain things. As a client who is supposed to train and inform thier intermediatry service providers. So that I can get a good service. This was appalling from the aramex call centre agent. It's not my duty to train and educate pick n pay staff. Aramex pls train and educate your staff to take blame and not shift it because it reflects bad on u.