1 reviews | Active since May 2016
Aramax service sucks
<p>Since i dont use Sapo anymore I send alot of parcels using Aramax dropbox service. Im living remote so i have to travel a distance (260 km one way) to send my parcels out. Then parcels take 2 days to show on system, and parcels dont get deliverd overnigt. I posted 2 parcels together, one deliverd the other not, and its weekend again. I am losing customers, and im wondering what im paying for. Bad service.</p>
Good morning Hester,
Thank you for bringing the complaint to our attention.
The details are being investigated however we do require waybill numbers in order to track the shipments individually please.
A Customer Care Senior will be in contact with you shortly.
Kind regards
Customer Care Johannesburg - Aramex SA
Good morning Hester,
Thank you for bringing the complaint to our attention.
The details are being investigated however we do require waybill numbers in order to track the shipments individually please.
A Customer Care Senior will be in contact with you shortly.
Kind regards
Customer Care Johannesburg - Aramex SA
Good morning Hester,
Thank you for bringing the complaint to our attention.
The details are being investigated however we do require waybill numbers in order to track the shipments individually please.
A Customer Care Senior will be in contact with you shortly.
Kind regards
Customer Care Johannesburg - Aramex SA
Good morning Hester,
Thank you for bringing the complaint to our attention.
The details are being investigated however we do require waybill numbers in order to track the shipments individually please.
A Customer Care Senior will be in contact with you shortly.
Kind regards
Customer Care Johannesburg - Aramex SA
Good afternoon Hester,
Our Kimberley Operations Senior has been trying to make contact with you.
She needs the waybill numbers in order to investigate the circumstances please.
Kind regards
Customer Care Johannesburg - Aramex SA
Good afternoon Hester,
Our Kimberley Operations Senior has been trying to make contact with you.
She needs the waybill numbers in order to investigate the circumstances please.
Kind regards
Customer Care Johannesburg - Aramex SA
Dear Hester,
I have confirmation from our Kimberley Operations Senior that she has discussed the details of each shipment with you and that the matter has been resolved.
Should you require any further assistance please do not hesitate to contact the Kimberley branch or ourselves in Johannesburg.
Kind regards
Customer Care Johannesburg - Aramex SA
Dear Hester,
I have confirmation from our Kimberley Operations Senior that she has discussed the details of each shipment with you and that the matter has been resolved.
Should you require any further assistance please do not hesitate to contact the Kimberley branch or ourselves in Johannesburg.
Kind regards
Customer Care Johannesburg - Aramex SA