Aramax a donkey will deliver faster than you.

If I could I would give this courrier company a minus rating. Whilst writing this I know they probably won't respond or give hoot about customer service. Waybill DBP*** After receiving confirmation that my parcel was despatch using Aramax I decided to track my parcel after 24hrs.I found that the parcel was held up at the Pretoria branch as there was a problem with the delivery adress.I contacted the Aramax help centre and a Bot patched me through to a live agent "Talent" my delivery address was updated and I was told delivery will now proceed. The next day I traced the parcel again to find the delivery status was not updated and the parcel was still on hold. I once again got hold of the Aramex Bot and was patched through to an agent called Julia, I was told that the address was updated and that deliver will take place with in 48 hrs. Soooooo on Monday I traced my parcel again and as expected the parcel is still at the PTA branch ,awaiting delivery address to be up dated. Contacted the Aramax Bot again and luckily I got Talent, he told me that operations have neglected to update the delivery address. I have asked that a senior manager contact me but that won't happen as in the mean time the customer pay for Aramex poor service delivery . Still awaiting my parcel.....